bad copywriting kills business.

Why a good copywriter is important for your business, Part XXXVI:

Our fiber line is ready for service. We have two options for service providers at our location. As I can write off the cost as a business expense, I will order either 50- or 100Mbit service, at a cost of $99 or $199 a month. That’s a $1,200-$2,400 annual payment I’m willing to drop upfront so I can claim it on this year’s taxes.

Which company did I pick as a provider?

Not the one whose business FAQs read like this:

illiteracykills

They may offer super-reliable service and prompt customer support, but I’ll never know. That’s because when I read company copy that wants me to grab a red pen and mark up my screen, it’s a huge turn-off and a major strike against that company’s professional image.

Hire a decent copywriter, folks. That FAQ would have cost you a twentieth of what you lost from just one potential customer. (Bet you dollars to donuts that the kind of person who cheaps out on the copy for their company’s public face to the world has also used the term “grammar Nazi” disparagingly before, or told someone correcting their spelling online that “it’s not a spelling contest LOL.”)

from the desk of the ink-splasher.

I checked Amazon over the weekend, and it looks like Lines of Departure is available for pre-order in all formats (Kindle, paperback, and unabridged audio) for the January 28th release. (Terms of Enlistment will also be released as a new, “Director's Cut” edition at the same time and in the same formats.)

I know that a lot of you were hoping for an earlier release, but after comparing the Before and After versions, I am quite glad that 47North got their hands on the novels. It went through several editorial passes by very experienced and sharp-eyed editors, and the version about to be published as a 47North novel in January is quite a bit better than the original. In addition to tightening all the nuts and bolts, they suggested several changes that, in retrospect, make it a stronger novel. I'm very happy with the end result, and I think that if you like Terms of Enlistment, you're going to really like Lines of Departure.

In other news, my friend Peter has a new book out. It's a non-fiction memoir of his former profession as a prison chaplain. Peter is from South Africa, and he has had a rather interesting life. Go check out his publication announcement and pick up Walls, Wire, Bars, and Souls if it sounds interesting to you. (Peter also has a military science fiction novel out on Amazon, called Take the Star Road.)

This concludes the self- and friend-promotion this morning. Now I have to get back to work on that novella so I have something from the Terms of Enlistment universe to offer up before Lines of Departure comes out. (I expect to finish Measures of Absolution this week, and because I've been editing it on the fly, it should be available on the Kindle and directly from me by next week. Because the novella doesn't fall under my contractual restrictions regarding distribution, I can offer the EPUB and PDF versions directly, just like I did with Terms of Enlistment before it got picked up by 47North.)

Busy week ahead. I guess I best get to it, then…

 

it’s back.

Behold: the product page for Terms of Enlistment is already back on Amazon.

You’ll notice a few minor changes: the publisher, some details in the book description, and the digital list price. It’s listed as “pre-order for May 14, 2013”, but I have it on good authority that it will be available for purchase again shortly.

“terms of enlistment” availability.

To abide by the terms of my publishing contract, I can no longer offer Terms of Enlistment directly as of today.

If you want to purchase a copy, you’ll have to wait until May 14th, when 47North releases Terms of Enlistment again on Amazon. The good news is that this time, there will also be a dead tree version available, and an audio version as well. But because I can’t compete with my new publisher when it comes to selling copies, I can’t sell them from the blog or other sources anymore.

To all you people who purchased the first, self-published edition: thank you. The success of the little Space Kablooie novel has exceeded my most optimistic expectations. There aren’t very many novels that sell as many copies as quickly as this one did, especially not in the self-publishing arena. I’m still utterly dazed by what has happened in the last eight weeks.

worst product idea of the decade.

The hilarious Amazon product review page of the month: the Wheelmate Laptop Steering Wheel Desk. (Yes, it’s a desk you can put on your car’s steering wheel.)

The comments are gold, but pay particular attention to the customer images.

lucky thirteen, now on the kindelmaschine.

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I  released my short story “Lucky Thirteen” on Amazon Kindle. It’s a very slightly edited version of the one some of you may have read already when I released it on the blog a year or two ago, so if you’ve already read that version, those $0.99 won’t get you anything new except a cover and a convenient Kindle download. If you haven’t read the story yet, then THIS IS TOTALLY FOR YOU. It’s a short story in the “Terms of Enlistment” universe–the tale of rookie Lt. Halley’s first drop ship command.

I’ve also uploaded a revised version of “Terms of Enlistment” that should make its way to all the purchasers automatically within the next 48 hours. I fixed the typos found by readers (and thank you  for the ones you’ve emailed me), improved the formatting a bit, and added a Table of Contents.

The short story is only available on the Kindle right now because I’m running an experiment with KDP Select, which requires that the content stays exclusive to Amazon for a while. If you don’t have a Kindle, you can read it on the desktop, or download the MOBI file to convert it to a format of your choice in Calibre. (None of my ebooks are DRM-enabled, so there’s no copy protection to fight.)

for all you NOOK owners.

Terms of Enlistment is finally live at Barnes and Noble’s NOOK store:

http://www.barnesandnoble.com/w/terms-of-enlistment-marko-kloos/1114972237?ean=2940044383906

Still on iBooks:

https://itunes.apple.com/us/book/terms-of-enlistment/id623287864?mt=11

Kobo:

http://www.kobobooks.com/ebook/Terms-of-Enlistment/book-i9WbLhEqIEK-epHc8gKQmw/page1.html

Smashwords:

https://www.smashwords.com/books/view/296336

And of course Amazon:

http://www.amazon.com/Terms-of-Enlistment-ebook/dp/B00BUQWVDC/ref=zg_bsnr_6157856011_1

You can also get it from me directly by clicking the PayPal link on my sidebar. I will mention that I send those direct PayPal copies out via email as soon as possible after you purchase them, but if you buy a copy at 1am Pacific time, chances are I won’t see your email on account of being sound asleep. Smashwords offers all the common formats for download, and their download system is instant, so if you want a .PDF or .TXT or other off-the-wall format and don’t want to wait for me to email you your copy, I suggest you buy through Smashwords.

Thus endeth the self-promotion. I’ll try to keep these to a minimum, I promise.

so i was wrong about the self-publishing thing.

I had this long and very clever blog post witten in which present-day Marko rebuts the arguments of 2011 Marko in opposition of self-publishing, but it came across all braggy and smarmy, so I deleted the draft and decided to start over.

Yes, two years ago I wrote a lengthy blog post detailing why I’d never, ever self-publish. Rather than refuting all my points from back then, I’ll make a short list of reasons why I finally decided to put the novel out myself.

Firstly, and most importantly, I was out of patience with the traditional dance of Query > Submit > File Rejection in pursuit of an agent or publisher. I finished the novel in 2009, sent it to a major SF publishing house in the summer of that year, and didn’t hear back at all. No rejection, no “I still haven’t gotten around to looking at it”, no acceptance, nothing. I might as well have put the manuscript into the stacks at the local library, hoping that an editor might stumble across it accidentally while looking for new reading material in our village library by chance. That’s three and a half years waiting for a response. In the meantime, I shopped the manuscript around to half a dozen other publishers and about 30 or 40 agents, and got no bites. I was simply at the end of my rope with patience.

Secondly, the market for self-publishing has changed quite a bit in the last two years. In 2011, ebook readers were still just getting off the ground; now they’re so mainstream that everyone and their grandmother has a Kindle or an iPad with a reading app on it. Sales of Kindle books have gone up accordingly–that awful Fifty Shades of Kink book sold twice as many Kindle copies than print books. While self-published authors are still looked down upon somewhat (and there is a lot of awful self-published shit out there), there are now plenty of self-pubbers whose books have sold well enough to get their authors offers from traditional publishing houses, and quite a few who can actually make a decent living off their self-published books. Economically, the field has become more viable for self-publishing.

Now that I have the novel out there, I must say that I also like the control I have over every aspect of this endeavor. I went with Kindle Direct Publishing (KDP), and their control panel lets me track my sales numbers pretty much in real-time. KDP also pays royalties out monthly (traditional publishers pay twice a year), so there’s no guesswork involved in when (or how much) I’ll get paid.

So there you have the reasons why I changed my mind on self-publishing: I was sick of the traditional submission treadmill, Kindle publishing seemed like a good way to get my work in front of a lot of readers, and I very much enjoy the transparency and speed of the sales and royalties model offered by Amazon. Times and circumstances change, and I can admit that I’ve been wrong, and that my fears about self-publishing were (luckily) unfounded in my case. Your mileage may vary, of course.

 

 

a tale of a rejection, and the straw that made the cup run over, or something.

Somewhere out there is a literary agent (who shall remain unnamed here) who asked for science fiction submissions on Twitter the Friday before last. I was in bed at the time, reading my Twitter feed on the iPad (as one does), so I got out of bed again to send that agent a query letter that followed the requirements of the agency in question.

I woke up the next morning to find a form rejection in my inbox. That agent had rejected the query without having asked for sample pages–without even having read a single word of the novel. And it was a nice, short, courteous, and professional query letter, not two lines of HAY U WANT TO B MY AGENTZ? CHK YES OR NO LULZ.

I said a very naughty word at the computer screen and felt something in my head go SNAP. Then I had Scrivener compile the ebook files for the novel, bought some cover art, made a book cover, uploaded everything to Amazon’s Kindle Direct Publishing service, and told people on my blog that the novel is available for sale.

Right now that novel is #245 on the Kindle Store, #2 in Military SF on the Kindle, and #13 in the entire Science Fiction category (all print, Kindle, and audiobooks) on Amazon. Right now that novel has sold an ungodly amount of ebook copies for a self-published first-time novel by an unknown author.

Right now I’d like to kiss that agent square on the mouth for being the catalyst that finally made me decide to take the novel’s fate into my own hands.

music recommendation.

I’m sort of a late adopter, but I love Pandora now. I was suffering from severe Playlist Fatigue Syndrome with my iTunes library, and Pandora has fixed that issue for me rather handily.

We paid for the annual subscription to get commercial-free streaming. It’s nice to have an infinite playlist matching a particular mood or kind of song, but it’s also damn nice to discover stuff you hadn’t heard of before. I like writing to movie soundtracks and instrumentals because there are no lyrics to distract me from what’s on the page, and some of the very best stuff I’ve found has been by the Nick Cave & Warren Ellis collaboration. The soundtrack to The Road, for example, is very powerful and haunting.

But the best of the Cave/Ellis albums so far is the soundtrack to The Assassination of Jesse James by the Coward Robert Ford. It’s a great, great album of elegiac mood music, and the last track (“Song for Bob”) is worth the purchase price of the album all by itself.

I’ve discovered so many of my favorite writers or musicians this way–there’s a sample or a free copy available online, you sample, you like, you buy. Reading the free copy of John Scalzi’s Old Man’s War, for example, resulted in me buying all the rest of Scalzi’s books with cash money, so I’d say that the “First One’s Free!” strategy really does pay off.